Scott Rice MD

Hospital Care for Your Child

If your child needs to be hospitalized, you will usually be able to get the care your child needs close to home. Lehigh Valley Hospital at I-78 and Cedar Crest is well-equipped to care for seriously ill children. It has the region’s only pediatric intensive care unit. Pediatric Hospitalists work in the hospital full-time caring for children.

Lehigh Valley Physician Group (ABC Family Pediatricians is a part of this group) includes many board-certified pediatric specialists who can treat a wide range of serious illnesses close to home.

More information about pediatric specialists at Lehigh Valley Hospital
http://www.lvh.org/children

Insurance and Billing

We accept most major health plans. We'll ask you about your insurance when you call for your first appointment, so you will know ahead of time if we accept your plan.

If we don't accept your insurance, you might have to pay the whole bill at the time of your child's appointment. For questions about your specific plan, call the office from 9 a.m. to 4 p.m. We accept cash, checks, MasterCard, Visa and American Express for co-pays and any balance due.

All our billing is handled centrally by Lehigh Valley Physician Group. If you have a question about your bill, call 610-402-3210.

Referrals

If your insurance requires a referral for a specialist visit, please call at least two business days before your appointment is scheduled. Your message should include:

• Name of the specialist
• Date of your child's appointment
• Specialist's phone number

Prescription Refills

The best time to get a prescription refill is during a regular visit with your pediatrician. However, if your child takes a medication for a long-standing problem such as asthma or allergies, we usually can refill these over the phone.

We will normally call your pharmacy within 2-3 days. However, if you call Friday, Saturday or Sunday, we won't be able to call in a refill until early the following week. We may not be able to call in a medication if your child has not had a well visit in the last year or if the medication was prescribed by a doctor who is not part of ABC Family Pediatricians.

To ask for a refill, call the regular office number between 8 a.m. and 5 p.m. Monday through Friday. Leave a message in the prescription mailbox. The message should include:

• Your child's name
• Date of birth
• Your name
• Phone number where you can be reached
• Name of medication
• Strength and dosage (read it off the label)
• Pharmacy name
• Pharmacy phone number